Auction Rules

 

Thank you for bidding with us! By placing a bid, you agree to the following terms:


📦 1. All Items Sold “As Is”

  • We sell new, used, open-box, or damaged items from returns, surplus, or liquidation.

  • No refunds, exchanges, or guarantees.

  • Please read item descriptions and inspect photos carefully before bidding.


💰 2. Buyer’s Premium

  • 15% buyer’s premium is added to the final bid price of each item.

  • Example: If you win a lot at $100, you’ll be charged $115 + taxes.


🧾 3. Taxes

  • Applicable taxes (GST/QST) will be added to your invoice.


💳 4. Payment

  • Payment is due within 24 hours of auction close.

  • Accepted methods: Cash on pickup, or credit card.

  • Items will not be released until full payment is received.


📅 5. Pickup

  • Items must be picked up within 7 business days of auction close.

  • All pickups must be booked in advance using our online booking page.

  • Pickup location details will be sent with your invoice.


⏳ 6. Late Pickup / Abandonment

  • Items not picked up within the deadline may be considered abandoned without refund.

  • A storage fee of $5/day may apply after 7 days.


⚠️ 7. Bidder Responsibility

  • We reserve the right to cancel bids if behavior appears suspicious or abusive (non-payment, fake accounts, etc.).


📞 8. Contact Us

If you have questions, feel free to contact us:

📧 info@encherecnous.ca
📞 (514) 123-4567